Tri-Town Health Department's On-Line Permitting and Inspectional Services
***A Food Handler's Card will not be accepted in lieu of the Food Protection Manager Certificate***
In an effort to streamline efficiencies and operations, the Tri-Town Health Department has implemented a 100% on-line inspectional services program effective October 21, 2016. You are receiving this reminder as part of the implementation plan to ensure all establishments, permit holders, and professionals conducting work in the Tri-Town Health District are aware of the process as we convert over. We understand that this process will take time and it we ask for your patience as we adapt to the new system. Please note, we will no longer be accepting any paper permit applications or supporting documents.
If you do not have a computer or if you need assistance using a computer, both are available. A computer station is located inside the Tri-Town Health Department for applicant use. Office hours for computer use are Monday- Friday, 8 a.m. - 4 p.m. If you will require assistance navigating the on-line permitting system please call (413) 243-5540 to set an appointment. Additionally, a list of libraries and local free Wi-Fi hotspots can be found on our website. A valid email address is required.
YOU MUST FIRST REGISTER AS A NEW APPLICANT~ once you register as a new user (this takes less than 5 minutes) you will have the ability to do the following:
Once your initial application is completed, renewal will be very easy as most of the information will auto-fill on the permit application renewal.
Ability to view the status of permits.
Edit the application before the permit is issued.
Request Title 5 and Perc Test Witnessing
Add attachments (certifications, plans, pictures, specs, T5 and Perc Reports) to the application.
On-line chat with the inspectors.
Pay for the permit online.
Print the permit as soon as it has been issued.
View the inspection results.
Applicants now have the option to pay for their permit on-line with a check routing number and account number or credit or debit card. On-line payment is highly encouraged, but the Tri-Town health department will accept checks, money orders and exact cash. If electing to pay by check, you will still be required to submit one check for each town you are being permitted for. Checks, money orders, cash can be dropped off or mail to: Tri-Town Health Department, 45 Railroad Street, Lee MA 01238. Please do not mail cash!!
In order to provide you with prompt customer service:
If you decline the option to pay online, SEPARATE checks/money orders must be made payable to each town in which you are requesting a permit or EXACT cash for each town will be required. Check payments for Title 5 and Perc Test Witnessing are payable to The Tri-Town Health Department.
Physical checks/money orders/cash payments MUST contain the following information: Town Name, Business name, Application ID number AND be accompanied by printed copy of your application.
The Tri-Town Health Department does NOT keep change for cash on hand.