Service Line Inventory

water service

Town of Lee Water Service Inventory Information


Take the Survey OR Make an Appointment for assessment by clicking the links below...


APPOINTMENT LINK (limited spots available) 

VIDEO TUTORIAL (how to locate and identify service lines)


If you still have questions, please call Tighe & Bond @ (413) 394-3099

In 2021, the US EPA published revisions to the Lead and Copper Rule that are intended to better protect children and communities from lead exposure risks and support efforts to remove lead from drinking water. The revisions require all Public Water Systems to complete an inventory of all service lines connected to their distribution system and develop a Lead Service Line Replacement Plan. The inventory must include the pipe material and other information for both the portions of the service line within the public way and private property. The Inventory and Replacement Plan must be submitted by October 16, 2024.

In working toward a lead-free water distribution system for its customers, the Town of Lee applied for and received a grant under the Drinking Water State Revolving Fund (DWSRF) that will cover 100% of the costs associated with developing the water service line inventory and lead service line replacement plan. Activities planned for the project include:

  • reviewing existing records that may contain information on the material of each service
  • distributing a survey with instructions so customers may provide information or photos of their service line to help identify the pipe material
  • conducting in-person service line inspections where Water Department staff and/or a contractor will inspect the service line as it enters a customer’s building
  • conducting physical inspections of the service line where a contractor will inspect the service line via excavations
  • providing public education and notification materials to customers and the community regarding lead and development of the inventory and replacement plan


The Town of Lee is committed to providing its customers with a safe and reliable source of drinking water and regularly conducts sampling for lead in accordance with state and federal requirements. Information regarding lead in drinking water is provided in the Town’s Annual Water Quality Report.

If you would like to help, please review the information provided on this website with instructions to locate your water service line, how to determine the service line material type, and then complete the customer survey using the link provided on the Town’s website (insert website here).

For more information on lead in drinking water please visit:



Lead Service Line Replacement Collaborative:

Thank you for your help in this important endeavor!