Information Technology
The Information Technology Department supports the Town of Lee by maintaining reliable, secure, and cost-effective technology systems for Town departments, employees, boards, committees, and public facilities.
Technology supports nearly every part of municipal government, including public safety, public works, finance, permitting, records management, public meetings, communications, cybersecurity, internet access, and other daily operations. The IT Department works behind the scenes to keep these systems running, protect Town data, support staff, and plan for future technology needs.
What We Do
The IT Department manages and supports the Town’s technology infrastructure, including:
- Computers, laptops, printers, phones, and office technology
- Town networks, internet connections, Wi-Fi, firewalls, and switches
- Cybersecurity systems, software updates, backups, and account protection
- Email, file storage, cloud services, and department software
- Public meeting technology and AV support
- Town website support and online services
- Public access technology in Town facilities
- Technology planning, budgeting, vendor coordination, and grant projects
The department also supports Town technology initiatives that modernize systems, improve reliability, reduce costs, and make services more accessible to residents, businesses, and visitors.
Department Priorities
- Strengthening cybersecurity
- Improving system reliability
- Expanding public access to technology
- Supporting public Wi-Fi and shared devices
- Replacing outdated equipment and systems
- Pursuing grants to reduce the cost of technology improvements
Grants and Technology Funding
The IT Department actively pursues grant funding to improve Town technology, expand public access, enhance cybersecurity, and offset department costs to reduce the impact on local taxpayers.
Awarded Grants
| Grant | Funder | Award Amount | Purpose |
|---|---|---|---|
| Municipal Digital Equity | MassTech / MBI | $60,854.00 | Wi-Fi infrastructure, computers, and printers for the Library and Senior Center |
| Connected & Online | MassTech / MBI | $129,800.00 | Laptop carts for the Library, Senior Center, and Town Hall for loaning to residents and visitors |
| Risk Management | MIIA | $3,637.20 | Partial funding for Town cybersecurity software |
| Total Awarded FY26 | $194,291.20 |
Pending Grants
| Grant | Funder | Request Amount | Purpose |
|---|---|---|---|
| Municipal Fiber Grant | State of Massachusetts | $250,000.00 | Proposed Town-owned fiber network connecting all Town buildings |
| Cyber Remediation | State of Massachusetts | $22,078.86 | Cybersecurity enhancements for the freshwater and wastewater plants |
| Total Pending Requests | $272,078.86 |
If awarded, the Municipal Fiber Grant would allow Town buildings to be connected on a Town-owned fiber network. This would reduce reliance on a commercial internet provider, lower ongoing costs, improve reliability, and give the Town greater control over its network infrastructure.
If awarded, the Cyber Remediation Grant would support cybersecurity enhancements at the Town’s freshwater and wastewater plants.
Staff Contacts
| Name | Title | Phone |
|---|---|---|
| Mitchell Arseneau | Chief Information Officer | 413-243-5500 x175 |
| Mark Harris | IT Administrator | 413-243-5500 x175 |
